Submit a cancellation request for your Bruzzese Collectibles order. Regular collectibles: within 24 hours of ordering and before shipment, whichever comes first. Personalized items: within 24 hours and before design work or production begins, whichever comes first. We use the time this request is received to check the deadline. A request does not cancel your order; we will confirm eligibility and any refund by email. For damaged or incorrect items, contact bruzzeseproductions@gmail.com.